Privacy Policy

This privacy policy sets out how “Baby Days Baby Nights”, uses and protects any information that you give. “Baby Days Baby Nights” is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified, then you can be assured that it will only be used in accordance with this privacy statement.

We may collect the following information:

• Name 

• EDD/ birth date

• Family specific information given by you regarding your pregnancy, birth or children

• Contact information including email address and phone number

• Demographic information such as post code, preferences and interests

• Other information relevant to customer surveys and/or offers
  

What we do with the information we gather:

• We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping

• Consultation and support

• We may use the information to improve our products and services

• We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  

Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.

Telephone and laptops are password protected.

Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
Let us know if you do not wish to be contacted again, and we will remove your details from our records
If you do not want us to use your personal information for direct marketing purposes, tell us by emailing us at vicki@babydaysbabynights.com. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law. 

You may request details of personal information which we hold about you, for free, under the Data Protection Act 2018 and the General Data Protection Act 2018. If you would like a copy of the information held on you please contact: Vicki Wiltshire -  Data Protection Officer vicki@babydaysbabynights.com.  If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Safeguarding

Baby Days Baby Nights acknowledges the duty of care to safeguard and promote the welfare of children and is committed to ensuring safeguarding practice reflects statutory responsibilities, government guidance and Lincolnshire Safeguarding Children's Partnership best practice. In the event of a concern arising, Baby Days Baby Nights will discuss this first with a parent or carer, unless to do so would put a person at risk. https://www.gov.uk/government/publications/safeguarding-practitioners-information-sharing-advice